After the returning the car without incident, they ask you to leave a good review. 3 weeks later the falsely accuse you for damages wich were already present on the car. Please, for your sake as a client, do not hire at this scamming bureau for them to try and steal more money and time!
FALSE ACCUSATION BY EMAIL:
Van: Propuestas daños
Datum: 2 december 2024 om 13:12:04 CET
To: me
Onderwerp: EUROPCAR - Notification of Damages on Hired Vehicle – Rental Agreement: 6040500904
Dear customer:
According to the provisions of our damage management policy, please find attached a billing proposal derived from damages produced to a vehicle of our fleet under a lease contract entered into between you (as renter) and Europcar,
Sincerely yours
Europcar IB, S.A.U.
REFUTATION:
We received an email regarding an alleged scratch on the rear bumper, please find this email you've sent us at the bottom of this email.
This scratch was already present on the car, we've filmed the whole interior and exterior of the car at the first moment we've acquired the car on the 11th of november at 11:11.
Please find the video on this link (removed) and the photo's attached