If it was possible to give ZERO stars, I would. This has been the most negative experience I have ever had with a car rental broker. Then only reason the fees seem so low is because the enormous amount of hidden fees that arrive at the car rental desk. By this time it is absolutely too late to cancel the reservation as the broker refuses to give you a discount. Brilliant plan at cheating hardworking customers. The customer service is completely unhelpful and says you only have the option of paying the desk fees and getting your rental car or paying for your reservation and not getting your car. I wouldn’t even recommend recommend this website to my worst enemy and definitely not to any friends or loved ones. Save your vacation and stay away!!!!